Services


Available Service Offerings

Website Development ~ Technical Support ~ Network Solutions ~ Disaster Recovery ~ Security Solutions ~ Remote Support

Essential Offerings (a la carte) Proactive Offerings Fully Managed/Contract Offerings
 Essential IT Support
• Light Monitoring
• Asset/Software/Hardware Reporting
• Remote Control
Managed Anti-Virus
Integrated AV deployment
• AV Monitoring
• AV Updates
• Threat/Status Reporting
Managed Patch
• Windows Patch Management
• 3rd Party Patch Management
• Patch Reporting
Managed Backup
• Integrated Backup Deployment
• Backup Management & Monitoring
• Capacity/Status Reporting
Hosted Backup
• Offsite storage to a secure datacenter
Managed Mobile
• Mobile management, support & reporting
Managed Compliance
• Monthly Vulnerability/Compliance reporting
Server
• Advanced Performance Monitoring
• Key Application Maintenance
• Scheduled Preventative Maintenance
• License & Asset Management
• Managed Anti-Virus
• Managed Backup
• Additional Support Billed at T&M Rates
Network
• Quarterly Network Health Review
• Firewall Management & Maintenance
• Router Monitoring
• Switch Monitoring
• Additional Support Billed at T&M Rates
Workstation
• Availability Monitoring
• OS & 3rd Party Patch Management
• Scheduled Preventative Maintenance
• Managed Anti-Virus
• Hosted Anti-SpamProactive Options
• Hosted Backup – $70 + $0.75/GB
• Managed Mobile – $5/device
• Managed Compliance- $4/IP
Server
• Advanced Performance Monitoring
• Configuration Management
• Key Application Maintenance
• OS & 3rd Party Patch Management
• Real Time Server Optimization
• Scheduled Preventative Maintenance
• License & Asset Management
• Managed Anti-Virus
• Managed Backup
• Managed Audit
• Unlimited Remote & Onsite support
Network
• Firewall Management & Maintenance
• Router Monitoring
• Switch Monitoring
• Unlimited Remote & Onsite support
• Monthly Network Health Review
Workstation
• Advanced Performance Monitoring
• Configuration Management & Enforcement
• OS & 3rd Party Patch Management
• Real Time Workstation Optimization
• Scheduled Preventative Maintenance
• Managed Anti-Virus
• Hosted Anti-Spam
Billable Services – $100-$150/hour
• End-user support (Helpdesk)
• Onsite & Remote Support
• Moves, adds, changes
• Project Planning
• Upgrades & Hardware
• After hours Support
Billable Services – $100-$150/hour
• End-user support (Helpdesk)
• Onsite & Remote Support
• Moves, adds, changes
• Project Planning
• Upgrades & Hardware
• After hours Support
Managed Options
• By contract
• Hosted Backup – $70 + $0.75/GB
• Managed Mobile – $5/device
Billable Services – $100-$150/hour
• Project Planning
• Upgrades & Hardware
 For more information, please Contact Us.